Emergency
Services

  Recycle dates:  6-30 or 7-1

 Next Board Meeting:  Friday, July 18, 8am

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EMERGENCY SERVICES RESIDENT ALERT! Security Advisory We continue to have criminal activity within the Village. Please take time review and practice these basic security measures: • Lock your homes and garages at night or when you are away. • Arm your alarm systems. • Keep your garage door closed. • Do not leave keys, valuables or garage door openers in your vehicles. • Notify Emergency Services if you are going to be on vacation. (Vacation forms are available here, CPHA office, or any gate. • Call Emergency Services at 303-688-6447 if an unexpected person arrives at your door. Be aware and contact Emergency Services immediately of any suspicious vehicles, persons or activity. Call CPES at 303-688-6447. If it is an emergency and the phone number is not available, call 911, the Douglas County Sheriffs Office. Castle Pines Emergency Services has increased motorized patrol and is coordinating with the Douglas County Sheriff's Office to enhance resident safety.

New Chief of Emergency Services Drew Grant
CPHA is pleased to announce that Drew Grant has been hired as our new Chief of Emergency Services. Drew was selected as the most qualified candidate by a special committee consisting of members of the Emergency Services Committee, a resident of CPV and General Manager Mark Larson. The Board of Directors approved the committee’s recommendation. Drew has over 3 decades of law enforcement experience including working at the Colorado DA’s office and with DCSO. He is also a resident of CPV residing in the Village Lakes area since 2004. Please join us in welcoming him to the CPHA/ES team. Drew can be reached at 303.952.0930 or by email at dgrant@castlepinesvillage.org

The speed limit in the Village is 25 mph unless posted otherwise.

The following fire restrictions are now in effect in the Village:
With our extremely dry winter so far the Fire Danger in the Village is Very High! Remember that there is no smoking on the Village Property Trails, Community Open Space, Canyon Club, and Fitness Center. Fireworks of any kind are prohibited. trails or other common areas and open fires outdoors are not allowed in the Village.  As a reminder, an Evacuation Checklist is available here.


Bill Williams
Emergency Services is pleased to announce that Officer Bill Williams has been selected as Officer of the Quarter.  Please help us congratulate Officer Williams for a job well done!





Your alarm system As a reminder your home alarm system needs a working land line in order to be operable. Summer is a great season take time to test your alarm system for proper operation. When doing so please notify Emergency Services at 303-688-6447 prior to initiating the testing.

Traffic reminder During the summer there is an increase in outside activity along the roadways—bicyclists, joggers, residents walking, children are out of school and heading to the pools or playgrounds. We would like to request that you pay particular attention as you travel through the Village and observe/obey the traffic control devices. The “Speed Cart” will be set in troubled areas to assist residents and guests in monitoring their speed.

Castle Pines Access Card and Transponder sales
Transponder and Access Card form
Transponders, gate access cards and Village Lake Fitness Center access cards are available from Emergency Services, located in the CPHA building. Transponders are $20.00 ea. and are vehicle specific and non transferable. Transponders are for resident vehicles only. Gate access cards are $5.00 ea. and may be purchased and given to family members, housekeepers, nannies or friends. Access cards will need to be purchased to use the Fitness Center ($5.00 each) or you can have your current gate access card programmed for entry at no charge. To have access to the Fitness Center a waiver form must also be completed. The forms required are attached to this email. Cards can be done while you wait between the hours of 10 am & 6 pm or you can drop off your paperwork and required fees at any time to ES and the card can be delivered to your home within 48 hours or available for pick up at our office. If you have any questions or need additional information please contact the ES Administrator, Emily Ostby, at 303.688.6447.

Vacation Checks
 
When notifying Emergency Services of a need for Vacation Checks at their residence, they must use a signed
Vacation check form, faxed or delivered to one of the Gates or CPES Headquarters. The form is available on the website. Thanks for your cooperation.

Change of homeowner information?  Use the
Emergency Services Notification form

Don't forget to turn in your Reverse 911 contact information sheets to Emergency Services.
  Forms can be picked up at Emergency Services Headquarters or click here.  If you have not provided y.our emergency contact number to Emergency Services please do so as soon as possible.  Forms are available from the dispatcher.


Protect yourself from lightning.  Get the facts

Evacuation Checklist a must for every home.

Free copies of the "Emergency Preparedness Guide for the People of Douglas County" are available at the
Homes Association Office or Emergency Services Headquarters.

Door to door solicitation is not permitted in the Village.
Emergency Services has been successful in detaining and removing solicitors from the Village and turning them over to the Douglas County Sheriff's Office. If you have a solicitor come to your door for any reason contact Emergency Services immediately at 303-688-6447.
 

What is Castle Pines Emergency Services?

Proud Professionals Providing Safety, Security & Service

Castle Pines Emergency Services (CPES) is a Public Service Department providing vital services to the residents and visitors in Castle Pines Village.  CPES officers are “Proud Professionals” highly trained to provide quality assistance to village residents and guests. The department provides continuing education and training to assure that the officers remain at the forefront of their profession.

Our services include:

Access Control
CPES officers control access to the Village, both through staffed gates and routine patrol of the perimeter. Please call ahead to allow your guests into the Village:
303-688-6447.  Castle Pines Access Card and Transponder sales hours are Mon-Fri, 12 noon to 6pm.
Alarm Monitoring

CPES monitors all alarm systems and coordinates the appropriate response to all alarms.
Traffic Safety
CPES monitors traffic and parking in the Village, enforcing the speed limits, parking, and other regulations. Unless otherwise posted, the speed limit in the Village is 25 mph.
Fire Suppression
We respond to all fires and fire alarms in the Village. We assist South Metro Fire Department as needed in fire suppression.

Convent Enforcement

At the direction of the Homes Association, CPES monitors for covenant violations.

Emergency Medical Services

CPES EMTs respond to all medical emergencies and alarms in Castle Pines Village, and provide Basic Life Support services. South Metro Fire Department provides Advanced Life Support and transport services. 
All full time officers are certified Emergency Medical Technicians (recruits are required to complete their certification before advancing). Additionally, monthly continuing education is provided by Columbia-Health One Pre-hospital Services. All officers are CPR certified and our vehicles are equipped with Automated External Defibrillators.
Law Enforcement
officers have related law enforcement backgrounds, and receive monthly continuing education in various aspects of law enforcement. All officers qualify in a certified Law Enforcement Firearms training program.
Construction Site Debris
Report any construction site debris to Emergency Services for enforcement.
Other
Our officers have a wide range of qualifications with extensive backgrounds in Emergency Medical Service, CPR, Law Enforcement Firearms training, and fire fighting.
Real Estate Appraisals
As you are aware, real estate appraisers conduct appraisals of homes within the Village.  As a part of those appraisals, photos of comparable properties are made by the appraisers.  If you would prefer that your home not be photographed for this purpose, please call dispatch at 303-688-6447, so your address can be added to the 'do not photograph' list.

Homeowner Security

Call for a Briefing
As soon as possible after moving in, please call 303-688-6447 to schedule a comprehensive briefing of services and procedures. One of our officers will explain the Knox Box system, explain our response procedures, and obtain critical information to allow us to provide better service to you.
Clear Your Guests
If you want your guests or service personnel cleared promptly, you must call Dispatch at 303-688-6447 prior to their arrival. Calling ahead speeds up the process and ensures your guests are allowed access to your home.
Use Your Alarm System
In conjunction with CPES officers, your alarm system provides a high level of security. If you have questions on the operation of your security system please call Dispatch and one of our officers will come by and assist you.
Please Keep Us Informed
Let us know when you will be away, any changes in phone numbers, health status changes, vacations, etc. This information will allow us to continue to provide the best service possible.

Vacation Tips
Going away on vacation?  Notify Castle Pines Security with the Vacation check form as a PDF file.

Do:
Safety and security are even more important than energy bills, so be sure to give your house that lived-in look while you're away. It's always a good idea to have a motion detector light outdoors. While you're on vacation, use a timer on indoor lights. Look for a timer that can be set to a random pattern so the lights don't turn on and off at exactly the same times every day. If you'll be gone more than a few days, hire someone to mow the lawn or shovel the walk. No matter how short your vacation, stop all deliveries and either suspend or have a neighbor collect your mail and newspapers.

Do
fill out your REQUEST FOR SECURITY CHECK and turn it in to emergency Services. Indicate your departure and return date and whether you have someone staying at your home and would only require a “ROLL BY”. If no one is staying in the home, do not check “ROLL BY”. Do make sure your Knox Box key is current.

Don’t: Don't announce your absence on answering machine messages; leave your normal message on the machine. Don’t forget to fill out your REQUEST FOR SECURITY CHECK and turn it in to emergency Services. Don’t check “ROLL BY” on the REQUEST FOR SECURITY CHECK if no one is staying in your home.
 

 

Castle Pines Emergency
Services
“Proud Professionals”

Emergency Services Office
303-688-6447
Fax: 303-688-4992

Fire 911


Guest clearance: 
303-688-6446

 

Application for employment

Homes Association Office 

Mon-Fri, 8AM - 5PM    
3
03-663-5990/5991
858 Happy Canyon Road
Suite 160
Castle Rock, CO 80108


 

Page index

Scroll below or click on the topic for more information regarding:

About Us
Access for guests/ cards
Alarm Monitoring
Guest /Access Control
Homeowner Security
Keep Us Informed
Medical Services
Real Estate Appraisals
Traffic Safety
Vacation Tips

       
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