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EMERGENCY SERVICES
RESIDENT ALERT! Security Advisory We continue to
have criminal activity within the Village. Please take time
review and practice these basic security measures: • Lock
your homes and garages at night or when you are away. • Arm
your alarm systems. • Keep your garage door closed. • Do not
leave keys, valuables or garage door openers in your
vehicles. • Notify Emergency
Services if you are going to be
on vacation. (Vacation forms are available
here, CPHA office, or any gate. •
Call Emergency Services at 303-688-6447 if an unexpected
person arrives at your door. Be aware and contact Emergency
Services immediately of any suspicious vehicles, persons or
activity. Call CPES at 303-688-6447. If it is an emergency
and the phone number is not available, call 911, the Douglas
County Sheriffs Office. Castle Pines Emergency Services has
increased motorized patrol and is coordinating with the
Douglas County Sheriff's Office to enhance resident safety.
New
Chief of Emergency Services Drew Grant
CPHA is pleased to announce that Drew Grant
has been hired as our new Chief of Emergency
Services. Drew was selected as the most
qualified candidate by a special committee
consisting of members of the Emergency Services
Committee, a resident of CPV and General Manager
Mark Larson. The Board of Directors approved the
committee’s recommendation. Drew has over 3
decades of law enforcement experience including
working at the Colorado DA’s office and with
DCSO. He is also a resident of CPV residing in
the Village Lakes area since 2004. Please join
us in welcoming him to the CPHA/ES team. Drew
can be reached at 303.952.0930 or by email at
dgrant@castlepinesvillage.org
The speed limit in the Village is 25 mph unless
posted otherwise.
The
following fire restrictions are now in effect in
the Village:
With our extremely dry
winter so far the Fire Danger in the Village is
Very High! Remember that there is no smoking on
the Village
Property Trails, Community Open Space, Canyon
Club, and Fitness Center. Fireworks of any kind
are prohibited.
trails or other common areas and open fires
outdoors are not allowed in the Village.
As a reminder, an
Evacuation Checklist
is available here.

Bill Williams
Emergency Services is pleased to announce that
Officer Bill Williams has been selected as
Officer of the Quarter. Please help us
congratulate Officer Williams for a job well
done!
Your alarm system
As a reminder your home alarm system needs a
working land line in order to be operable.
Summer is a great season take time to test your
alarm system for proper operation. When doing so
please notify Emergency Services at 303-688-6447
prior to initiating the testing.
Traffic reminder
During the summer there is an increase in
outside activity along the roadways—bicyclists,
joggers, residents walking, children are out of
school and heading to the pools or playgrounds.
We would like to request that you pay particular
attention as you travel through the Village and
observe/obey the traffic control devices. The
“Speed Cart” will be set in troubled areas to
assist residents and guests in monitoring their
speed.
Castle Pines Access Card and Transponder sales
Transponder and Access Card form
Transponders, gate access cards and Village Lake
Fitness Center access cards are available from
Emergency Services, located in the CPHA
building. Transponders are $20.00 ea. and are
vehicle specific and non transferable.
Transponders are for resident vehicles only.
Gate access cards are $5.00 ea. and may be
purchased and given to family members,
housekeepers, nannies or friends. Access cards
will need to be purchased to use the Fitness
Center ($5.00 each) or you can have your current
gate access card programmed for entry at no
charge. To have access to the Fitness Center a
waiver form must also be completed. The forms
required are attached to this email. Cards can
be done while you wait between the hours of 10
am & 6 pm or you can drop off your paperwork and
required fees at any time to ES and the card can
be delivered to your home within 48 hours or
available for pick up at our office. If you have
any questions or need additional information
please contact the ES Administrator, Emily Ostby,
at 303.688.6447.
Vacation Checks When notifying
Emergency Services of a need for Vacation
Checks at their residence, they must use a
signed
Vacation check form, faxed or delivered
to one of the Gates or CPES Headquarters. The
form is available on the website. Thanks for
your cooperation.
Change of homeowner information? Use the
Emergency Services Notification form
Don't forget to turn in your Reverse 911 contact
information sheets to Emergency Services. Forms can be picked up
at Emergency Services Headquarters or
click here. If
you have not provided y.our emergency contact
number to
Emergency Services please do so as soon as
possible. Forms are available from the
dispatcher.
Protect yourself from lightning. Get the
facts
Evacuation Checklist
a must for every home.
Free copies of the "Emergency Preparedness Guide
for the People of Douglas County" are available
at the Homes Association Office or Emergency
Services Headquarters.
Door to door solicitation is not permitted in
the Village. Emergency Services has been
successful in detaining and removing solicitors
from the Village and turning them over to the
Douglas County Sheriff's Office. If you have a
solicitor come to your door for any reason
contact Emergency Services immediately at
303-688-6447.
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What is Castle
Pines Emergency Services? |
Proud Professionals Providing Safety, Security & Service
Castle Pines Emergency Services (CPES)
is a Public Service Department
providing vital services to the
residents and visitors in Castle
Pines Village. CPES
officers are “Proud Professionals”
highly trained to provide quality
assistance to village residents and
guests. The department provides
continuing education and training to
assure that the officers remain at
the forefront of their profession.
Our services include: |
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Access Control
CPES officers control access to the
Village, both through staffed gates
and routine patrol of the perimeter.
Please call ahead to allow your
guests into the Village:
303-688-6447.
Castle Pines Access Card and
Transponder sales
hours
are Mon-Fri, 12 noon to 6pm.
Alarm Monitoring
CPES monitors all alarm systems and
coordinates the appropriate response
to all alarms.
Traffic Safety
CPES monitors traffic and parking in
the Village, enforcing the speed
limits, parking, and other
regulations. Unless otherwise
posted, the speed limit in the
Village is 25 mph.
Fire Suppression
We respond to all fires and fire
alarms in the Village. We assist
South Metro Fire Department as
needed in fire suppression.
Convent Enforcement
At the
direction of the Homes Association, CPES monitors for
covenant violations.
Emergency
Medical Services
CPES EMTs
respond to all medical emergencies and alarms in Castle Pines Village, and
provide Basic Life Support services. South Metro Fire Department provides
Advanced Life Support and transport services.
All full time officers are
certified Emergency Medical
Technicians (recruits are
required to complete their
certification before advancing).
Additionally, monthly continuing
education is provided by
Columbia-Health One Pre-hospital
Services. All officers are CPR
certified and our vehicles are
equipped with Automated External
Defibrillators.
Law Enforcement
officers have related law
enforcement backgrounds, and receive
monthly continuing education in
various aspects of law enforcement.
All officers qualify in a certified
Law Enforcement Firearms training
program.
Construction Site Debris
Report any construction site debris
to Emergency Services for
enforcement.
Other
Our officers have a wide range of
qualifications with extensive
backgrounds in Emergency Medical
Service, CPR, Law Enforcement
Firearms training, and fire
fighting.
Real
Estate Appraisals
As you are aware, real
estate appraisers conduct appraisals of homes within the
Village. As a part of those appraisals, photos of
comparable properties are made by the appraisers. If you
would prefer that your home not be photographed for this
purpose, please call dispatch at 303-688-6447, so your address
can be added to the 'do not photograph' list. |
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Homeowner
Security
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Call for a Briefing
As soon as possible after moving in, please call
303-688-6447 to schedule a comprehensive
briefing of services and procedures. One of our
officers will explain the Knox Box system,
explain our response procedures, and obtain
critical information to allow us to provide
better service to you.
Clear Your Guests
If you want your guests or service personnel
cleared promptly, you must call Dispatch at
303-688-6447 prior to their arrival. Calling
ahead speeds up the process and ensures your
guests are allowed access to your home.
Use Your Alarm System
In conjunction with CPES officers, your alarm
system provides a high level of security. If you
have questions on the operation of your security
system please call Dispatch and one of our
officers will come by and assist you.
Please Keep Us Informed
Let us know when you will be away, any changes
in phone numbers, health status changes,
vacations, etc. This information will allow us
to continue to provide the best service
possible.
Vacation Tips
Going away on vacation?
Notify Castle Pines
Security with the
Vacation check form as a PDF file.
Do: Safety and security are even more
important than energy bills, so be sure to give
your house that lived-in look while you're away.
It's always a good idea to have a motion
detector light outdoors. While you're on
vacation, use a timer on indoor lights. Look for
a timer that can be set to a random pattern so
the lights don't turn on and off at exactly the
same times every day. If you'll be gone more
than a few days, hire someone to mow the lawn or
shovel the walk. No matter how short your
vacation, stop all deliveries and either suspend
or have a neighbor collect your mail and
newspapers.
Do fill out your REQUEST FOR SECURITY
CHECK and turn it in to emergency Services.
Indicate your departure and return date and
whether you have someone staying at your home
and would only require a “ROLL BY”. If no one is
staying in the home, do not check “ROLL BY”.
Do make sure your Knox Box key is current.
Don’t: Don't announce
your absence on answering machine messages;
leave your normal message on the machine.
Don’t forget to fill out your REQUEST FOR
SECURITY CHECK and turn it in to emergency
Services. Don’t check “ROLL BY” on the
REQUEST FOR SECURITY CHECK if no one is staying
in your home.
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Castle Pines
Emergency
Services
“Proud
Professionals”
Emergency Services Office
303-688-6447
Fax: 303-688-4992

Fire 911
Guest clearance:
303-688-6446
Application for employment
Homes Association Office
Mon-Fri, 8AM - 5PM
303-663-5990/5991
858 Happy Canyon Road
Suite 160
Castle Rock, CO 80108

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