How do I clear a guest or service personnel (ie: cleaning company or repair service) to enter the Village?
Because Castle Pines Village is a gated community, you must either enter in your guests through QuickPass or call Dispatch at 303-688-6447 to give clearance to any guests or service personnel prior to their arrival. Calling in advance allows them prompt access to your home. Access may be denied if you fail to contact us and we are unable to contact you upon their arrival. For more information click on Emergency Service's Access Control
Who is responsible for the snowplowing in the Village?
The CPHA does NOT provide snowplowing in the Village. The Metro District is responsible for snowplowing collector roads and local roads and cul-de-sacs that are maintained by Metro. Metro does not plow private roads, common driveways or sub association roads. Several of the sub associations in the Village contract with a private service to plow their streets. Please contact your sub association representative for more information.
Snowplowing schedule and roads. Roads are plowed based on a priority system and according to weather conditions. Snowplowing questions or concerns contact the Metro District: Monday-Friday, 8 am - 5 pm: 303-688-8330. After hour calls will be forwarded to an on-call supervisor through Metro's answering service. To visit their website: www.castlepinesmetro.com
What are the hours, classes, and amenities available at the Village Lake Fitness Center?
Click here to learn about the VLFC. Please note that exercise and yoga classes at the VLFC are coordinated by the individual instructors, and they charge a fee payable directly to the instructor.
How do I reserve the Community Room?
The Community Room located in the CPHA building is available for rental for social events, meetings, and other group gatherings. The room can hold up to 100 people. Residents only may reserve the room. To see if your date and time is available please contact the CPHA office at 303-814-1345 to make a reservation. Reservations can be made up to 60 days in advance of the requested date. A completed reservation form is also required and includes additional information on required deposit and room reservation fees, if applicable.
Where do I get recycle bins?
Recycle bins can be picked up at the CPHA building M-F from 8 am to 5 pm. Please visit reception to check them out; we will need your name and address in order to notify Waste Management so they will put you on the route for the recycle pick up. Residents can have up to two bins. For more on recycling click here.
How do I schedule an Open House?
Please visit the Realtor Information page for information on scheduling Open House events and how to obtain specific CPHA documents including financial reports and community information.
How do I change my mailing address?
Send an email request to admin@castlepinesvillage.org or call the CPHA office at 303.814.1345. Please include your first and last name and your phone number in case we need to contact you.
How do I update or add my listing in the Homeowner's Directory?
The Homeowner’s Directory is published once a year in December by an independent publisher, Sponsored Publications. Participation in the directory is entirely voluntary and the Caste Pines Homes Association does NOT provide any resident information to the publisher. As a matter of policy the CPHA never releases homeowner information to any outside organization or individual. It is the Resident's responsibility to participate in the directory and to provide the correct information. In addition, current directory listings will carry over to the new directory unless you notify the publisher of a change. The Homes Association is not responsible for entries or omissions in the directory. Public county records are utilized by the publisher. Although the publisher checks the public county listings against county transaction records and phone company records; divorce, birth and death records are not monitored by the publisher. If any of these events have altered your listing, or you wish to be removed from the directory, please notify the publisher. For more information please contact Sponsored Publications directly at (303) 758-0718 or www.ourneighborhooddirectory.org
Other questions? Contact the CPHA office at 303-814-1345 or by email to admin@castlepinesvillage.org